RETURNS, REFUNDS AND EXCHANGES For returns, refunds and exchanges, please contact us within 24-48 hours of receipt. Please inspect your package immediately upon receipt. We will do everything possible to re-route orders for timely delivery if the product you received was spoiled. We cannot be responsible for damaged or compromised product due to the following:
Delayed deliveries due to weather or other "Acts of God". Incorrect addresses. (* Please be sure to include apartment, suite or floor numbers, as needed.)
Delivered to specified address, yet package wasn't received.
Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. Please notify recipient of the pending arrival of perishables!
Package received but contents not refrigerated within 24 hours allowing for unnecessary spoilage.
Items that have been discarded or consumed.